MSP432 can't connect JTAG on MSP432P401R REV.C

I met a issue in customer field, about JTAG tools connection.

Customer design used XMS432 from REVB, and XMS432 REVC, their hardware and tools keep same and no changed. They used MSP432 REVC at this time, but find some device can't connect by JTAG tools.

Issue will not happened on any device before REVC.

I snap the picture as below:

Tools envirornment:

IAR 7.60.1;

J-LINK;

Also tried "factory Reset", but can't recover device.

Also tried MSP432 LAUNCHPAD + CCS  connected to customer's target board, the issue is samed.  Message indicated about JTAG DR error.

If it have any request on JTAG PIN?

Thanks!